Monitoring - Application services in the Middle East region are currently unavailable due to an ongoing issue with AWS infrastructure. If you have questions regarding service availability or timelines, please reach out directly to your Customer Success Manager (CSM). For infrastructure-level updates, please refer to the AWS Middle East Status Page for the latest information. https://health.aws.amazon.com/health/status
Jun 03, 2026 - 19:57 UTC
This is the official IBM Apptio Status Page, your central resource for real-time and historical data on the availability and performance of the IBM Apptio platform.
What you can do here:
-Check the current operational status of each IBM Apptio service and component.
-View the history of past incidents and scheduled maintenance events.
-Subscribe to notifications to receive updates on significant incidents that impact service availability, including when they are opened, updated, or resolved. Look for the "Subscribe to Updates" button at the top of this page.
If you are experiencing an issue that is not shown here please contact us at https://support.ibm.com
Apptio will be conducting scheduled maintenance for TBM Studio, Costing, and Billing in our Australia, India, and Japan regions on the 3rd weekend of the month starting at 00:00 AM AEST / 19:30 PM IST / 23:00 PM JST for 6 hours on Friday/Saturday. The indicated Apptio services may be unavailable for part or all of the maintenance window.
Apptio will be conducting scheduled maintenance for TBM Studio, Apptio Costing, and Apptio Billing in our EU region on the 3rd weekend of the month starting at 01:00 AM UTC to 07:00 AM UTC Saturday. The indicated Apptio services in this region may be unavailable for part or all of the maintenance window.
Apptio will be conducting scheduled maintenance for TBM Studio, Costing, and Billing in our Americas region on the 3rd full weekend of the month from 3:00 AM to 9:00 AM EDT / 0:00 AM to 6:00 AM PDT. The indicated Apptio services in the Americas regions may be unavailable for part or all of the maintenance window.
Completed -
The scheduled maintenance has been completed.
Jul 11, 02:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 22:00 UTC
Scheduled -
Apptio will be conducting scheduled maintenance in our US GovCloud region on the 2nd Friday of the month starting at 6pm EST and running until 10pm EST. In order to meet our FedRAMP maintenance requirements, Apptio will apply updates to one or more services to ensure continued compliance. Any or all Apptio services may be impacted or unavailable during the maintenance window.
Resolved -
This incident has been resolved.
Jul 10, 17:33 UTC
Monitoring -
The IBMid authentication service was experiencing issues that may prevent some customers from logging in to the IBM Support Portal (support.ibm.com). Customers who are still unable to login and have a critical Severity 1 issue that cannot wait for portal access to be restored should contact IBM Support directly by phone: US & Canada 1 877 327 7846 Brazil +55-8000004529 United Kingdom +44-8003688980 Australia +611800565767
Jul 10, 15:50 UTC
Resolved -
This incident has been resolved.
Jun 30, 22:58 UTC
Update -
We are continuing to investigate this issue.
Jun 30, 22:41 UTC
Update -
We are continuing to investigate this issue.
Jun 30, 22:14 UTC
Investigating -
Apptio Engineering is actively investigating an issue preventing administrators from accessing Access Administration. Frontdoor access and navigation are otherwise not impacted at this time.
Jun 30, 21:48 UTC
Completed -
The scheduled maintenance has been completed.
Jun 30, 03:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 01:00 UTC
Scheduled -
We will be performing planned infrastructure updates affecting our Authentication and Email Delivery Services. During this maintenance window, some customers may experience temporary disruptions to authentication and login and email delivery functionality for up to 15 minutes.
Jun 2, 19:12 UTC