All Systems Operational

About This Site

Welcome to Apptio's status page. Any interruptions to regular service will be posted here. If you have issues connecting to Apptio and do not see a note here, please visit us at https://support.ibm.com or call our support hotline https://www.ibm.com/support/pages/apptio-support-hotline-numbers

Americas (US) - AWS Operational
90 days ago
99.96 % uptime
Today
Access and User Management (frontdoor.apptio.com) Operational
90 days ago
99.95 % uptime
Today
Costing, Billing, Demand and TBM Studio Operational
90 days ago
99.95 % uptime
Today
Planning Operational
90 days ago
99.95 % uptime
Today
Apptio BI Operational
90 days ago
99.95 % uptime
Today
Datalink Operational
90 days ago
99.95 % uptime
Today
Datalink (Classic) Operational
90 days ago
99.95 % uptime
Today
Benchmarking Operational
90 days ago
100.0 % uptime
Today
Subscription and Notification Emails Operational
90 days ago
100.0 % uptime
Today
Automated Data Management Operational
90 days ago
100.0 % uptime
Today
Americas (US2) - Azure Operational
90 days ago
99.97 % uptime
Today
Access and User Management (frontdoor-us2.apptio.com) Operational
90 days ago
100.0 % uptime
Today
Costing, Billing, Demand and TBM Studio Operational
90 days ago
99.95 % uptime
Today
Planning Operational
90 days ago
99.96 % uptime
Today
Apptio BI Operational
90 days ago
99.96 % uptime
Today
Datalink Operational
90 days ago
99.95 % uptime
Today
Benchmarking Operational
90 days ago
99.96 % uptime
Today
Subscription and Notification Emails Operational
90 days ago
100.0 % uptime
Today
Automated Data Management Operational
90 days ago
99.96 % uptime
Today
Australia (AU) - AWS Operational
90 days ago
100.0 % uptime
Today
Access & User Management (frontdoor-au.apptio.com) Operational
90 days ago
100.0 % uptime
Today
Costing, Billing, Demand, and TBM Studio Operational
90 days ago
100.0 % uptime
Today
Planning Operational
90 days ago
100.0 % uptime
Today
Apptio BI Operational
90 days ago
100.0 % uptime
Today
Datalink Operational
90 days ago
100.0 % uptime
Today
Datalink (Classic) Operational
90 days ago
100.0 % uptime
Today
Benchmarking Operational
90 days ago
100.0 % uptime
Today
Subscription and Notification Emails Operational
90 days ago
100.0 % uptime
Today
Automated Data Management Operational
90 days ago
100.0 % uptime
Today
Europe (EU) - AWS Operational
90 days ago
100.0 % uptime
Today
Access & User Management (frontdoor-eu.apptio.com) Operational
90 days ago
100.0 % uptime
Today
Costing, Billing, Demand, and TBM Studio Operational
90 days ago
100.0 % uptime
Today
Planning Operational
90 days ago
100.0 % uptime
Today
Apptio BI Operational
90 days ago
100.0 % uptime
Today
Datalink Operational
90 days ago
100.0 % uptime
Today
Datalink (Classic) Operational
90 days ago
100.0 % uptime
Today
Benchmarking Operational
90 days ago
100.0 % uptime
Today
Subscription and Notification Emails Operational
90 days ago
100.0 % uptime
Today
Automated Data Management Operational
90 days ago
100.0 % uptime
Today
India (IN) - AWS Operational
90 days ago
100.0 % uptime
Today
Access and User Management (frontdoor-in.apptio.com) Operational
90 days ago
100.0 % uptime
Today
Costing, Billing, Demand and TBM Studio Operational
90 days ago
100.0 % uptime
Today
Planning Operational
90 days ago
100.0 % uptime
Today
Apptio BI Operational
90 days ago
100.0 % uptime
Today
Datalink Operational
90 days ago
100.0 % uptime
Today
Benchmarking Operational
90 days ago
100.0 % uptime
Today
Subscription and Notification Emails Operational
90 days ago
100.0 % uptime
Today
Automated Data Management Operational
90 days ago
100.0 % uptime
Today
Japan (JP) - AWS Operational
90 days ago
100.0 % uptime
Today
Access and User Management (frontdoor-jp.apptio.com) Operational
90 days ago
100.0 % uptime
Today
Costing, Billing, Demand and TBM Studio Operational
90 days ago
100.0 % uptime
Today
Planning Operational
90 days ago
100.0 % uptime
Today
Apptio BI Operational
90 days ago
100.0 % uptime
Today
Datalink Operational
90 days ago
100.0 % uptime
Today
Benchmarking Operational
90 days ago
100.0 % uptime
Today
Subscription and Notification Emails Operational
90 days ago
100.0 % uptime
Today
Automated Data Management Operational
90 days ago
100.0 % uptime
Today
Middle East (ME) - AWS Operational
90 days ago
100.0 % uptime
Today
Access and User Management (frontdoor-me.apptio.com) Operational
90 days ago
100.0 % uptime
Today
Costing, Billing, Demand and TBM Studio Operational
90 days ago
100.0 % uptime
Today
Planning Operational
90 days ago
100.0 % uptime
Today
Apptio BI Operational
90 days ago
100.0 % uptime
Today
Datalink Operational
90 days ago
100.0 % uptime
Today
Benchmarking Operational
90 days ago
100.0 % uptime
Today
Subscription and Notification Emails Operational
90 days ago
100.0 % uptime
Today
Automated Data Management Operational
90 days ago
100.0 % uptime
Today
Singapore (SG) - AWS Operational
90 days ago
100.0 % uptime
Today
Access and User Management (frontdoor-sg.apptio.com) Operational
90 days ago
100.0 % uptime
Today
Costing, Billing, Demand and TBM Studio Operational
90 days ago
100.0 % uptime
Today
Planning Operational
90 days ago
100.0 % uptime
Today
Apptio BI Operational
90 days ago
100.0 % uptime
Today
Datalink Operational
90 days ago
100.0 % uptime
Today
Benchmarking Operational
90 days ago
100.0 % uptime
Today
Subscription and Notification Emails Operational
90 days ago
100.0 % uptime
Today
Automated Data Management Operational
90 days ago
100.0 % uptime
Today
US GovCloud (USGOV) - AWS Operational
90 days ago
100.0 % uptime
Today
Access & User Management (frontdoor-usgov.apptio.com) Operational
90 days ago
100.0 % uptime
Today
Costing, Billing, Demand, TBM Studio Operational
90 days ago
100.0 % uptime
Today
Planning Operational
90 days ago
100.0 % uptime
Today
Apptio BI Operational
90 days ago
100.0 % uptime
Today
Datalink (Classic) Operational
90 days ago
100.0 % uptime
Today
Subscription and Notification Emails Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Apptio Scheduled Infrastructure Maintenance Feb 11, 2026 08:00-08:30 UTC

Apptio will be performing scheduled infrastructure maintenance on Wednesday, February 11th, from 03:00 AM to 03:30 AM EST. During this maintenance window, the user interface for Costing, Billing, DataLink, Planning, and TBM Studio in the Americas Azure (US2) region will be unavailable for part or all of the duration. Automated processes, data ingestion, and scheduled jobs will continue to operate normally.
Posted on Jan 30, 2026 - 16:53 UTC

Scheduled Frontdoor Maintenance AU, IN, JP, and SG Regions Feb 11, 2026 14:00-16:00 UTC

IBM Apptio will perform scheduled maintenance on Wednesday, February 11th, 02:00 PM to 04:00 PM UTC. During this window, you may experience a brief interruption to Frontdoor login services lasting approximately 5 minutes or less. If you encounter difficulty signing in, please wait a few minutes and try again. For your convenience, here are the local times in these regions:

Australia (AEDT): 01:00 AM – 03:00 AM (Feb 12)
India (IST): 07:30 PM – 09:30 PM (Feb 11)
Japan (JST): 11:00 PM (Feb 11) – 01:00 AM (Feb 12)
Singapore (SGT): 10:00 PM (Feb 11) – 12:00 Midnight (Feb 12)

Posted on Feb 06, 2026 - 15:10 UTC

Scheduled Frontdoor Maintenance EU and ME Regions Feb 11, 2026 18:00-20:00 UTC

IBM Apptio will perform scheduled maintenance on Wednesday, February 11th, from 6:00 PM to 8:00 PM UTC. During this window, you may experience a brief interruption to Frontdoor login services lasting approximately 5 minutes or less. If you encounter difficulty signing in, please wait a few minutes and try again.
Posted on Feb 06, 2026 - 15:59 UTC

Scheduled Frontdoor Maintenance Americas Feb 12, 2026 02:00-04:00 UTC

IBM Apptio will perform scheduled maintenance on Wednesday, February 11th, from 9:00 PM to 11:00 PM EST. During this window, you may experience a brief interruption to Frontdoor login services lasting approximately 5 minutes or less. If you encounter difficulty signing in, please wait a few minutes and try again.
Posted on Feb 05, 2026 - 20:47 UTC

GovCloud Scheduled Monthly Maintenance Feb 13, 2026 23:00 - Feb 14, 2026 03:00 UTC

Apptio will be conducting scheduled maintenance in our US GovCloud region on the 2nd Friday of the month starting at 6pm EST and running until 10pm EST. In order to meet our FedRAMP maintenance requirements, Apptio will apply updates to one or more services to ensure continued compliance. Any or all Apptio services may be impacted or unavailable during the maintenance window.

Additional information about Apptio standard maintenance can be found on Community at Community at https://community.ibm.com/community/user/apptio/viewdocument/apptioone-platform-maintenance-sche?CommunityKey=44bcb0d2-5ce6-4504-89eb-019253d3b5d8&tab=librarydocuments

Posted on Jan 30, 2026 - 14:52 UTC

Apptio Scheduled Monthly Maintenance AU and JP Regions Feb 20, 2026 15:00-21:00 UTC

Apptio will be conducting scheduled maintenance for TBM Studio, Costing, and Billing in our AU and JP regions on the 3rd weekend of the month starting at 02:00 AM AEST (00:00 JST) to 08:00 AM AEST (06:00 JST) Saturday. The indicated Apptio services may be unavailable for part or all of the maintenance window.

Additional information about Apptio Costing and Billing standard maintenance can be found on Community at https://community.ibm.com/community/user/apptio/viewdocument/apptioone-platform-maintenance-sche?CommunityKey=44bcb0d2-5ce6-4504-89eb-019253d3b5d8&tab=librarydocuments

Posted on Feb 06, 2026 - 18:08 UTC

Apptio Scheduled Monthly Maintenance EU and ME regions Feb 21, 2026 02:00-08:00 UTC

Apptio will be conducting scheduled maintenance for TBM Studio, Costing, and Billing in our EU and ME regions on the 3rd weekend of the month starting at 2 AM UTC to 8 AM UTC Saturday. The indicated Apptio services in these regions may be unavailable for part or all of the maintenance window.

Additional information about Apptio Costing and Billing standard maintenance can be found on Community at https://community.ibm.com/community/user/apptio/viewdocument/apptioone-platform-maintenance-sche?CommunityKey=44bcb0d2-5ce6-4504-89eb-019253d3b5d8&tab=librarydocuments

Posted on Feb 06, 2026 - 18:05 UTC

Apptio Scheduled Monthly Maintenance Americas Feb 21, 2026 08:00-14:00 UTC

Apptio will be conducting scheduled maintenance for TBM Studio, Costing, and Billing in our Americas region on the 3rd full weekend of the month from 3:00 AM to 9:00 AM EST / 0:00 AM to 6:00 AM PST. The indicated Apptio services in the Americas regions may be unavailable for part or all of the maintenance window.

Additional information about Apptio Costing and Billing standard maintenance can be found on Community at https://community.ibm.com/community/user/apptio/viewdocument/apptioone-platform-maintenance-sche?CommunityKey=44bcb0d2-5ce6-4504-89eb-019253d3b5d8&tab=librarydocuments

Posted on Feb 06, 2026 - 17:59 UTC
Feb 8, 2026

No incidents reported today.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026
Resolved - This incident has been resolved.
Jan 30, 17:11 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 30, 07:40 UTC
Identified - The issue has been identified and a fix is being implemented.
Jan 30, 07:19 UTC
Update - Our engineering team is actively investigating the issue further.
Jan 30, 06:13 UTC
Update - We are continuing to investigate this issue.
Jan 30, 02:02 UTC
Investigating - We are currently investigating this issue.
Jan 29, 22:54 UTC
Jan 29, 2026
Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.