Monitoring - Service restoration activities in the AWS ME‑Central and ME‑South regions remain in progress. At this time, AWS has not provided an estimated timeline for full recovery, as restoration depends on repairing the underlying physical infrastructure.

AWS has issued guidance strongly recommending that customers operating in the Middle East immediately migrate to alternate AWS regions to minimize the risk of data loss. In alignment with this direction, IBM advises all customers with tenants hosted in these regions to begin planning their migration as soon as possible.

Customers currently experiencing service disruption should contact their Account Manager immediately to establish a migration plan to move their application tenant outside of the Middle East.

Mar 24, 2026 - 21:42 UTC
Update - The Apptio Engineering team is actively collaborating with the AWS team to further investigate the issue.
Mar 24, 2026 - 06:25 UTC
Investigating - We are currently investigating this issue.
Mar 24, 2026 - 00:21 UTC

About This Site

This is the official IBM Apptio Status Page, your central resource for real-time and historical data on the availability and performance of the IBM Apptio platform.

What you can do here:
-Check the current operational status of each IBM Apptio service and component.
-View the history of past incidents and scheduled maintenance events.
-Subscribe to notifications to receive updates on significant incidents that impact service availability, including when they are opened, updated, or resolved. Look for the "Subscribe to Updates" button at the top of this page.

If you are experiencing an issue that is not shown here please contact us at support.ibm.com

Need more help using this page?
Read our step-by-step guide, Staying Informed with the IBM Apptio Status Page, on the IBM Community blog. https://community.ibm.com/community/user/blogs/sujina-s/2026/05/08/staying-informed-with-the-ibm-apptio-status-page

Regular maintenance schedules can be found on the IBM TechXchange Community.
Costing: https://community.ibm.com/community/user/viewdocument/apptioone-platform-maintenance-sche
Planning: https://community.ibm.com/community/user/viewdocument/product-upgrade-and-system-maintena-1
Datalink: https://community.ibm.com/community/user/viewdocument/datalink-maintenance-window

Americas (US) - AWS Operational
90 days ago
99.98 % uptime
Today
Access and User Management (frontdoor.apptio.com) Operational
90 days ago
99.9 % uptime
Today
Costing, Billing, Demand and TBM Studio Operational
90 days ago
100.0 % uptime
Today
Planning Operational
90 days ago
100.0 % uptime
Today
Apptio BI Operational
90 days ago
100.0 % uptime
Today
Datalink Operational
90 days ago
100.0 % uptime
Today
Datalink (Classic) Operational
90 days ago
100.0 % uptime
Today
Benchmarking Operational
90 days ago
100.0 % uptime
Today
Subscription and Notification Emails Operational
90 days ago
100.0 % uptime
Today
Automated Data Management Operational
90 days ago
100.0 % uptime
Today
Americas (US2) - Azure Operational
90 days ago
99.99 % uptime
Today
Access and User Management (frontdoor-us2.apptio.com) Operational
90 days ago
99.97 % uptime
Today
Costing, Billing, Demand and TBM Studio Operational
90 days ago
100.0 % uptime
Today
Planning Operational
90 days ago
100.0 % uptime
Today
Apptio BI Operational
90 days ago
100.0 % uptime
Today
Datalink Operational
90 days ago
100.0 % uptime
Today
Benchmarking Operational
90 days ago
100.0 % uptime
Today
Subscription and Notification Emails Operational
90 days ago
100.0 % uptime
Today
Automated Data Management Operational
90 days ago
100.0 % uptime
Today
Australia (AU) - AWS Operational
90 days ago
99.99 % uptime
Today
Access & User Management (frontdoor-au.apptio.com) Operational
90 days ago
99.97 % uptime
Today
Costing, Billing, Demand, and TBM Studio Operational
90 days ago
100.0 % uptime
Today
Planning Operational
90 days ago
100.0 % uptime
Today
Apptio BI Operational
90 days ago
100.0 % uptime
Today
Datalink Operational
90 days ago
100.0 % uptime
Today
Datalink (Classic) Operational
90 days ago
100.0 % uptime
Today
Benchmarking Operational
90 days ago
100.0 % uptime
Today
Subscription and Notification Emails Operational
90 days ago
100.0 % uptime
Today
Automated Data Management Operational
90 days ago
100.0 % uptime
Today
Canada (CA) - AWS Operational
90 days ago
100.0 % uptime
Today
Access and User Management (frontdoor-ca.apptio.com) Operational
90 days ago
100.0 % uptime
Today
Costing, Billing, Demand and TBM Studio Operational
90 days ago
100.0 % uptime
Today
Planning Operational
90 days ago
100.0 % uptime
Today
Apptio BI Operational
90 days ago
100.0 % uptime
Today
Datalink Operational
90 days ago
100.0 % uptime
Today
Benchmarking Operational
90 days ago
100.0 % uptime
Today
Subscription and Notification Emails Operational
90 days ago
100.0 % uptime
Today
Automated Data Management Operational
90 days ago
100.0 % uptime
Today
Europe (EU) - AWS Operational
90 days ago
99.99 % uptime
Today
Access & User Management (frontdoor-eu.apptio.com) Operational
90 days ago
99.97 % uptime
Today
Costing, Billing, Demand, and TBM Studio Operational
90 days ago
100.0 % uptime
Today
Planning Operational
90 days ago
100.0 % uptime
Today
Apptio BI Operational
90 days ago
100.0 % uptime
Today
Datalink Operational
90 days ago
100.0 % uptime
Today
Datalink (Classic) Operational
90 days ago
100.0 % uptime
Today
Benchmarking Operational
90 days ago
100.0 % uptime
Today
Subscription and Notification Emails Operational
90 days ago
100.0 % uptime
Today
Automated Data Management Operational
90 days ago
100.0 % uptime
Today
Europe (EU2) - Azure Operational
90 days ago
100.0 % uptime
Today
Access and User Management (frontdoor-eu2.apptio.com) Operational
90 days ago
100.0 % uptime
Today
Costing, Billing, Demand and TBM Studio Operational
90 days ago
100.0 % uptime
Today
Planning Operational
90 days ago
100.0 % uptime
Today
Apptio BI Operational
90 days ago
100.0 % uptime
Today
Datalink Operational
90 days ago
100.0 % uptime
Today
Benchmarking Operational
90 days ago
100.0 % uptime
Today
Subscription and Notification Emails Operational
90 days ago
100.0 % uptime
Today
Automated Data Management Operational
90 days ago
100.0 % uptime
Today
India (IN) - AWS Operational
90 days ago
99.99 % uptime
Today
Access and User Management (frontdoor-in.apptio.com) Operational
90 days ago
99.97 % uptime
Today
Costing, Billing, Demand and TBM Studio Operational
90 days ago
100.0 % uptime
Today
Planning Operational
90 days ago
100.0 % uptime
Today
Apptio BI Operational
90 days ago
100.0 % uptime
Today
Datalink Operational
90 days ago
100.0 % uptime
Today
Benchmarking Operational
90 days ago
100.0 % uptime
Today
Subscription and Notification Emails Operational
90 days ago
100.0 % uptime
Today
Automated Data Management Operational
90 days ago
100.0 % uptime
Today
Japan (JP) - AWS Operational
90 days ago
99.99 % uptime
Today
Access and User Management (frontdoor-jp.apptio.com) Operational
90 days ago
99.97 % uptime
Today
Costing, Billing, Demand and TBM Studio Operational
90 days ago
100.0 % uptime
Today
Planning Operational
90 days ago
100.0 % uptime
Today
Apptio BI Operational
90 days ago
100.0 % uptime
Today
Datalink Operational
90 days ago
100.0 % uptime
Today
Benchmarking Operational
90 days ago
100.0 % uptime
Today
Subscription and Notification Emails Operational
90 days ago
100.0 % uptime
Today
Automated Data Management Operational
90 days ago
100.0 % uptime
Today
Middle East (ME) - AWS Major Outage
90 days ago
33.99 % uptime
Today
Access and User Management (frontdoor-me.apptio.com) Major Outage
90 days ago
30.57 % uptime
Today
Costing, Billing, Demand and TBM Studio Major Outage
90 days ago
30.7 % uptime
Today
Planning Major Outage
90 days ago
30.7 % uptime
Today
Apptio BI Major Outage
90 days ago
30.7 % uptime
Today
Datalink Operational
90 days ago
57.17 % uptime
Today
Benchmarking Major Outage
90 days ago
30.7 % uptime
Today
Subscription and Notification Emails Major Outage
90 days ago
30.7 % uptime
Today
Automated Data Management Major Outage
90 days ago
30.7 % uptime
Today
US GovCloud (USGOV) - AWS Operational
90 days ago
100.0 % uptime
Today
Access & User Management (frontdoor-usgov.apptio.com) Operational
90 days ago
100.0 % uptime
Today
Costing, Billing, Demand, TBM Studio Operational
90 days ago
100.0 % uptime
Today
Planning Operational
90 days ago
100.0 % uptime
Today
Apptio BI Operational
90 days ago
100.0 % uptime
Today
Datalink (Classic) Operational
90 days ago
100.0 % uptime
Today
Subscription and Notification Emails Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
May 19, 2026

No incidents reported today.

May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026
Completed - The scheduled maintenance has been completed.
May 16, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 07:00 UTC
Scheduled - Apptio will be conducting scheduled maintenance for TBM Studio, Costing, and Billing in our Americas region on the 3rd full weekend of the month from 3:00 AM to 9:00 AM EDT / 0:00 AM to 6:00 AM PDT. The indicated Apptio services in the Americas regions may be unavailable for part or all of the maintenance window.

Additional information about Apptio Costing and Billing standard maintenance can be found on Community at https://community.ibm.com/community/user/apptio/viewdocument/apptioone-platform-maintenance-sche?CommunityKey=44bcb0d2-5ce6-4504-89eb-019253d3b5d8&tab=librarydocuments

May 6, 15:59 UTC
Completed - The scheduled maintenance has been completed.
May 16, 07:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 01:00 UTC
Scheduled - Apptio will be conducting scheduled maintenance for TBM Studio, Costing, and Billing in our EU region on the 3rd weekend of the month starting at 01:00 AM UTC to 07:00 AM UTC Saturday. The indicated Apptio services in this region may be unavailable for part or all of the maintenance window.

Additional information about Apptio Costing and Billing standard maintenance can be found on Community at https://community.ibm.com/community/user/apptio/viewdocument/apptioone-platform-maintenance-sche?CommunityKey=44bcb0d2-5ce6-4504-89eb-019253d3b5d8&tab=librarydocuments

May 6, 16:04 UTC
May 15, 2026
Completed - The scheduled maintenance has been completed.
May 15, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 14:00 UTC
Scheduled - Apptio will be conducting scheduled maintenance for TBM Studio, Costing, and Billing in our Australia, India, and Japan regions on the 3rd weekend of the month starting at 00:00 AM AEST / 19:30 PM IST / 23:00 PM JST for 6 hours on Friday/Saturday. The indicated Apptio services may be unavailable for part or all of the maintenance window.

Additional information about Apptio Costing and Billing standard maintenance can be found on Community at https://community.ibm.com/community/user/apptio/viewdocument/apptioone-platform-maintenance-sche?CommunityKey=44bcb0d2-5ce6-4504-89eb-019253d3b5d8&tab=librarydocuments

May 6, 16:12 UTC
May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026
Completed - The scheduled maintenance has been completed.
May 9, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 22:00 UTC
Scheduled - Apptio will be conducting scheduled maintenance in our US GovCloud region on the 2nd Friday of the month starting at 6pm EDT and running until 10pm EDT. In order to meet our FedRAMP maintenance requirements, Apptio will apply updates to one or more services to ensure continued compliance. Any or all Apptio services may be impacted or unavailable during the maintenance window.

Additional information about Apptio standard maintenance can be found on Community at Community at https://community.ibm.com/community/user/apptio/viewdocument/apptioone-platform-maintenance-sche?CommunityKey=44bcb0d2-5ce6-4504-89eb-019253d3b5d8&tab=librarydocuments

Apr 29, 17:22 UTC
May 8, 2026
Completed - The scheduled maintenance has been completed.
May 8, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 14:00 UTC
Scheduled - We will be performing emergency maintenance on the Costing application hosted in our Japan region on Friday, May 8, 2026, between 2:00 PM and 6:00 PM UTC to ensure the continued stability and security of our platform. During this window, the Costing application will be unavailable for approximately 30 minutes. We understand this may disrupt your workflow and sincerely apologize for any inconvenience this causes.
May 1, 18:15 UTC
May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.