Monitoring - IBM is fully aware of this issue and has taken actions to protect our corporation and our services.

We are working quickly to address any impact to IBM software products. IBM clients should continue to monitor IBM's security bulletin feed for any necessary and available product patches.

Specifically, the current investigations for IBM Apptio shows that it is not affected by this set of vulnerabilities related to PHP. We continue to investigate and as necessary will issue security bulletins and patches if this changes.

https://www.ibm.com/support/pages/bulletin/

Oct 23, 2026 - 16:52 UTC
Monitoring - Application services in the Middle East region are currently unavailable due to an ongoing issue with AWS infrastructure. If you have questions regarding service availability or timelines, please reach out directly to your Customer Success Manager (CSM). For infrastructure-level updates, please refer to the AWS Middle East Status Page for the latest information. https://health.aws.amazon.com/health/status
Jun 03, 2026 - 19:57 UTC

About This Site

This is the official IBM Apptio Status Page, your central resource for real-time and historical data on the availability and performance of the IBM Apptio platform.

What you can do here:
-Check the current operational status of each IBM Apptio service and component.
-View the history of past incidents and scheduled maintenance events.
-Subscribe to notifications to receive updates on significant incidents that impact service availability, including when they are opened, updated, or resolved. Look for the "Subscribe to Updates" button at the top of this page.

If you are experiencing an issue that is not shown here please contact us at https://support.ibm.com

Need more help using this page?
Read our step-by-step guide, Staying Informed with the IBM Apptio Status Page, on the IBM Community blog. https://community.ibm.com/community/user/blogs/sujina-s/2026/05/08/staying-informed-with-the-ibm-apptio-status-page

Product specific maintenance schedules can be found on the IBM TechXchange Community.
Costing: https://community.ibm.com/community/user/viewdocument/apptioone-platform-maintenance-sche
Planning: https://community.ibm.com/community/user/viewdocument/product-upgrade-and-system-maintena-1
Datalink: https://community.ibm.com/community/user/viewdocument/datalink-maintenance-window

Regular maintenance schedules for shared platform services can also be found on the IBM TechXchange Community, on the Planning page linked above.

Americas (US) - AWS Operational
Access and User Management (frontdoor.apptio.com) Operational
Costing, Billing, Demand and TBM Studio Operational
Planning Operational
Apptio BI Operational
Datalink Operational
Datalink (Classic) Operational
Benchmarking Operational
Subscription and Notification Emails Operational
Automated Data Management Operational
Americas (US2) - Azure Operational
Access and User Management (frontdoor-us2.apptio.com) Operational
Costing, Billing, Demand and TBM Studio Operational
Planning Operational
Apptio BI Operational
Datalink Operational
Benchmarking Operational
Subscription and Notification Emails Operational
Automated Data Management Operational
Australia (AU) - AWS Operational
Access & User Management (frontdoor-au.apptio.com) Operational
Costing, Billing, Demand, and TBM Studio Operational
Planning Operational
Apptio BI Operational
Datalink Operational
Datalink (Classic) Operational
Benchmarking Operational
Subscription and Notification Emails Operational
Automated Data Management Operational
Canada (CA) - AWS Operational
Access and User Management (frontdoor-ca.apptio.com) Operational
Costing, Billing, Demand and TBM Studio Operational
Planning Operational
Apptio BI Operational
Datalink Operational
Benchmarking Operational
Subscription and Notification Emails Operational
Automated Data Management Operational
Europe (EU) - AWS Operational
Access & User Management (frontdoor-eu.apptio.com) Operational
Costing, Billing, Demand, and TBM Studio Operational
Planning Operational
Apptio BI Operational
Datalink Operational
Datalink (Classic) Operational
Benchmarking Operational
Subscription and Notification Emails Operational
Automated Data Management Operational
Europe (EU2) - Azure Operational
Access and User Management (frontdoor-eu2.apptio.com) Operational
Costing, Billing, Demand and TBM Studio Operational
Planning Operational
Apptio BI Operational
Datalink Operational
Benchmarking Operational
Subscription and Notification Emails Operational
Automated Data Management Operational
India (IN) - AWS Operational
Access and User Management (frontdoor-in.apptio.com) Operational
Costing, Billing, Demand and TBM Studio Operational
Planning Operational
Apptio BI Operational
Datalink Operational
Benchmarking Operational
Subscription and Notification Emails Operational
Automated Data Management Operational
Japan (JP) - AWS Operational
Access and User Management (frontdoor-jp.apptio.com) Operational
Costing, Billing, Demand and TBM Studio Operational
Planning Operational
Apptio BI Operational
Datalink Operational
Benchmarking Operational
Subscription and Notification Emails Operational
Automated Data Management Operational
Middle East (ME) - AWS Under Maintenance
Access and User Management (frontdoor-me.apptio.com) Under Maintenance
Costing, Billing, Demand and TBM Studio Under Maintenance
Planning Under Maintenance
Apptio BI Under Maintenance
Datalink Under Maintenance
Benchmarking Under Maintenance
Subscription and Notification Emails Under Maintenance
Automated Data Management Under Maintenance
US GovCloud (USGOV) - AWS Operational
Access & User Management (frontdoor-usgov.apptio.com) Operational
Costing, Billing, Demand, TBM Studio Operational
Planning Operational
Apptio BI Operational
Datalink (Classic) Operational
Subscription and Notification Emails Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

GovCloud Scheduled Monthly Maintenance Nov 13, 2026 23:00 - Nov 14, 2026 03:00 UTC

Apptio will be conducting scheduled maintenance in our US GovCloud region on the 2nd Friday of the month starting at 6pm EST and running until 10pm EST. In order to meet our FedRAMP maintenance requirements, Apptio will apply updates to one or more services to ensure continued compliance. Any or all Apptio services may be impacted or unavailable during the maintenance window.
Additional information about Apptio standard maintenance can be found on Community at Community at https://community.ibm.com/community/user/apptio/viewdocument/apptioone-platform-maintenance-sche?CommunityKey=44bcb0d2-5ce6-4504-89eb-019253d3b5d8&tab=librarydocuments

Posted on Oct 16, 2026 - 16:19 UTC

Oct 25, 2026

No incidents reported today.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

Resolved - This incident has been resolved.
Oct 23, 10:51 UTC
Monitoring - The Boomi issue affecting Datalink (DLF) connectors has been resolved. Please rerun any connectors that failed during the incident.
Oct 23, 08:24 UTC
Investigating - We are currently investigating an ongoing Boomi issue impacting Datalink (DLF) connectors.
For the Boomi updates, please refer to the Boomi Status Page
https://status.boomi.com/

Oct 23, 07:52 UTC

Oct 22, 2026

No incidents reported.

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

Resolved - This incident has been resolved and all connectors now should be running successfully.
Oct 16, 11:22 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 16, 06:40 UTC
Update - We are continuing to work on a fix for this issue.
Oct 16, 01:06 UTC
Identified - We identified the issue and have released a fix to production. The update is currently being rolled out across the connector platform and may take up to 15 hours to reach all environments.

As a mitigation, customers can manually retry failed connector runs or reschedule them to run again after 24 hours. Once the rollout has fully propagated, connector executions should complete successfully.

We are continuing to monitor the rollout and will provide another update as more information becomes available.

Oct 15, 15:49 UTC
Investigating - We are currently experiencing an issue with Datalink Apptio Copy Table connectors failing.
Oct 15, 14:42 UTC

Oct 15, 2026

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.