Investigating - We are aware of an issue affecting email notifications in the Datalink Classic GovCloud region, where customers are not receiving job status email notifications. A fix is targeted for the next maintenance window in September. We will provide an update once resolved.
Aug 12, 2026 - 17:14 UTC
Aug 12, 2026 - 17:14 UTC
Monitoring - Application services in the Middle East region are currently unavailable due to an ongoing issue with AWS infrastructure. If you have questions regarding service availability or timelines, please reach out directly to your Customer Success Manager (CSM). For infrastructure-level updates, please refer to the AWS Middle East Status Page for the latest information. https://health.aws.amazon.com/health/status
Jun 03, 2026 - 19:57 UTC
Jun 03, 2026 - 19:57 UTC
About This Site
This is the official IBM Apptio Status Page, your central resource for real-time and historical data on the availability and performance of the IBM Apptio platform.
What you can do here:
-Check the current operational status of each IBM Apptio service and component.
-View the history of past incidents and scheduled maintenance events.
-Subscribe to notifications to receive updates on significant incidents that impact service availability, including when they are opened, updated, or resolved. Look for the "Subscribe to Updates" button at the top of this page.
If you are experiencing an issue that is not shown here please contact us at https://support.ibm.com
Need more help using this page?
Read our step-by-step guide, Staying Informed with the IBM Apptio Status Page, on the IBM Community blog. https://community.ibm.com/community/user/blogs/sujina-s/2026/05/08/staying-informed-with-the-ibm-apptio-status-page
Product specific maintenance schedules can be found on the IBM TechXchange Community.
Costing: https://community.ibm.com/community/user/viewdocument/apptioone-platform-maintenance-sche
Planning: https://community.ibm.com/community/user/viewdocument/product-upgrade-and-system-maintena-1
Datalink: https://community.ibm.com/community/user/viewdocument/datalink-maintenance-window
Regular maintenance schedules for shared platform services can also be found on the IBM TechXchange Community, on the Planning page linked above.
Americas (US) - AWS
Operational
Access and User Management (frontdoor.apptio.com)
Operational
Costing, Billing, Demand and TBM Studio
Operational
Planning
Operational
Apptio BI
Operational
Datalink
Operational
Datalink (Classic)
Operational
Benchmarking
Operational
Subscription and Notification Emails
Operational
Automated Data Management
Operational
Americas (US2) - Azure
Operational
Access and User Management (frontdoor-us2.apptio.com)
Operational
Costing, Billing, Demand and TBM Studio
Operational
Planning
Operational
Apptio BI
Operational
Datalink
Operational
Benchmarking
Operational
Subscription and Notification Emails
Operational
Automated Data Management
Operational
Australia (AU) - AWS
Operational
Access & User Management (frontdoor-au.apptio.com)
Operational
Costing, Billing, Demand, and TBM Studio
Operational
Planning
Operational
Apptio BI
Operational
Datalink
Operational
Datalink (Classic)
Operational
Benchmarking
Operational
Subscription and Notification Emails
Operational
Automated Data Management
Operational
Canada (CA) - AWS
Operational
Access and User Management (frontdoor-ca.apptio.com)
Operational
Costing, Billing, Demand and TBM Studio
Operational
Planning
Operational
Apptio BI
Operational
Datalink
Operational
Benchmarking
Operational
Subscription and Notification Emails
Operational
Automated Data Management
Operational
Europe (EU) - AWS
Operational
Access & User Management (frontdoor-eu.apptio.com)
Operational
Costing, Billing, Demand, and TBM Studio
Operational
Planning
Operational
Apptio BI
Operational
Datalink
Operational
Datalink (Classic)
Operational
Benchmarking
Operational
Subscription and Notification Emails
Operational
Automated Data Management
Operational
Europe (EU2) - Azure
Operational
Access and User Management (frontdoor-eu2.apptio.com)
Operational
Costing, Billing, Demand and TBM Studio
Operational
Planning
Operational
Apptio BI
Operational
Datalink
Operational
Benchmarking
Operational
Subscription and Notification Emails
Operational
Automated Data Management
Operational
India (IN) - AWS
Operational
Access and User Management (frontdoor-in.apptio.com)
Operational
Costing, Billing, Demand and TBM Studio
Operational
Planning
Operational
Apptio BI
Operational
Datalink
Operational
Benchmarking
Operational
Subscription and Notification Emails
Operational
Automated Data Management
Operational
Japan (JP) - AWS
Operational
Access and User Management (frontdoor-jp.apptio.com)
Operational
Costing, Billing, Demand and TBM Studio
Operational
Planning
Operational
Apptio BI
Operational
Datalink
Operational
Benchmarking
Operational
Subscription and Notification Emails
Operational
Automated Data Management
Operational
Middle East (ME) - AWS
Under Maintenance
Access and User Management (frontdoor-me.apptio.com)
Under Maintenance
Costing, Billing, Demand and TBM Studio
Under Maintenance
Planning
Under Maintenance
Apptio BI
Under Maintenance
Datalink
Under Maintenance
Benchmarking
Under Maintenance
Subscription and Notification Emails
Under Maintenance
Automated Data Management
Under Maintenance
US GovCloud (USGOV) - AWS
Operational
Access & User Management (frontdoor-usgov.apptio.com)
Operational
Costing, Billing, Demand, TBM Studio
Operational
Planning
Operational
Apptio BI
Operational
Datalink (Classic)
Operational
Subscription and Notification Emails
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
GovCloud Scheduled Monthly Maintenance Sep 11, 2026 22:00 - Sep 12, 2026 02:00 UTC
Apptio will be conducting scheduled maintenance in our US GovCloud region on the 2nd Friday of the month starting at 6pm EDT and running until 10pm EDT. In order to meet our FedRAMP maintenance requirements, Apptio will apply updates to one or more services to ensure continued compliance. Any or all Apptio services may be impacted or unavailable during the maintenance window.
Additional information about Apptio standard maintenance can be found on Community at Community at https://community.ibm.com/community/user/apptio/viewdocument/apptioone-platform-maintenance-sche?CommunityKey=44bcb0d2-5ce6-4504-89eb-019253d3b5d8&tab=librarydocuments
Posted on Aug 26, 2026 - 17:16 UTC
Additional information about Apptio standard maintenance can be found on Community at Community at https://community.ibm.com/community/user/apptio/viewdocument/apptioone-platform-maintenance-sche?CommunityKey=44bcb0d2-5ce6-4504-89eb-019253d3b5d8&tab=librarydocuments
Posted on Aug 26, 2026 - 17:16 UTC
Apptio Scheduled Monthly Maintenance AU, IN, and JP Regions Sep 18, 2026 14:00-20:00 UTC
Apptio will be conducting scheduled maintenance for TBM Studio, Costing, and Billing in our Australia, India, and Japan regions on the 3rd weekend of the month starting at 00:00 AM AEST / 19:30 PM IST / 23:00 PM JST for 6 hours on Friday/Saturday. The indicated Apptio services may be unavailable for part or all of the maintenance window.
Additional information about Apptio Costing and Billing standard maintenance can be found on Community at https://community.ibm.com/community/user/apptio/viewdocument/apptioone-platform-maintenance-sche?CommunityKey=44bcb0d2-5ce6-4504-89eb-019253d3b5d8&tab=librarydocuments
Posted on Aug 26, 2026 - 17:25 UTC
Additional information about Apptio Costing and Billing standard maintenance can be found on Community at https://community.ibm.com/community/user/apptio/viewdocument/apptioone-platform-maintenance-sche?CommunityKey=44bcb0d2-5ce6-4504-89eb-019253d3b5d8&tab=librarydocuments
Posted on Aug 26, 2026 - 17:25 UTC
Apptio Scheduled Monthly Maintenance EU region Sep 19, 2026 01:00-07:00 UTC
Apptio will be conducting scheduled maintenance for TBM Studio, Apptio Costing, and Apptio Billing in our EU region on the 3rd weekend of the month starting at 01:00 AM UTC to 07:00 AM UTC Saturday. The indicated Apptio services in this region may be unavailable for part or all of the maintenance window.
Additional information about Apptio Costing and Billing standard maintenance can be found on Community at https://community.ibm.com/community/user/apptio/viewdocument/apptioone-platform-maintenance-sche?CommunityKey=44bcb0d2-5ce6-4504-89eb-019253d3b5d8&tab=librarydocuments
Posted on Aug 26, 2026 - 17:23 UTC
Additional information about Apptio Costing and Billing standard maintenance can be found on Community at https://community.ibm.com/community/user/apptio/viewdocument/apptioone-platform-maintenance-sche?CommunityKey=44bcb0d2-5ce6-4504-89eb-019253d3b5d8&tab=librarydocuments
Posted on Aug 26, 2026 - 17:23 UTC
Apptio Scheduled Monthly Maintenance Americas Sep 19, 2026 07:00-13:00 UTC
Apptio will be conducting scheduled maintenance for TBM Studio, Costing, and Billing in our Americas region on the 3rd full weekend of the month from 3:00 AM to 9:00 AM EDT / 0:00 AM to 6:00 AM PDT. The indicated Apptio services in the Americas regions may be unavailable for part or all of the maintenance window.
Additional information about Apptio Costing and Billing standard maintenance can be found on Community at https://community.ibm.com/community/user/apptio/viewdocument/apptioone-platform-maintenance-sche?CommunityKey=44bcb0d2-5ce6-4504-89eb-019253d3b5d8&tab=librarydocuments
Posted on Aug 26, 2026 - 17:22 UTC
Additional information about Apptio Costing and Billing standard maintenance can be found on Community at https://community.ibm.com/community/user/apptio/viewdocument/apptioone-platform-maintenance-sche?CommunityKey=44bcb0d2-5ce6-4504-89eb-019253d3b5d8&tab=librarydocuments
Posted on Aug 26, 2026 - 17:22 UTC