Monitoring - Application services in the Middle East region are currently unavailable due to an ongoing issue with AWS infrastructure. If you have questions regarding service availability or timelines, please reach out directly to your Customer Success Manager (CSM). For infrastructure-level updates, please refer to the AWS Middle East Status Page for the latest information. https://health.aws.amazon.com/health/status
Jun 03, 2026 - 19:57 UTC

About This Site

This is the official IBM Apptio Status Page, your central resource for real-time and historical data on the availability and performance of the IBM Apptio platform.

What you can do here:
-Check the current operational status of each IBM Apptio service and component.
-View the history of past incidents and scheduled maintenance events.
-Subscribe to notifications to receive updates on significant incidents that impact service availability, including when they are opened, updated, or resolved. Look for the "Subscribe to Updates" button at the top of this page.

If you are experiencing an issue that is not shown here please contact us at https://support.ibm.com

Need more help using this page?
Read our step-by-step guide, Staying Informed with the IBM Apptio Status Page, on the IBM Community blog. https://community.ibm.com/community/user/blogs/sujina-s/2026/05/08/staying-informed-with-the-ibm-apptio-status-page

Product specific maintenance schedules can be found on the IBM TechXchange Community.
Costing: https://community.ibm.com/community/user/viewdocument/apptioone-platform-maintenance-sche
Planning: https://community.ibm.com/community/user/viewdocument/product-upgrade-and-system-maintena-1
Datalink: https://community.ibm.com/community/user/viewdocument/datalink-maintenance-window

Regular maintenance schedules for shared platform services can also be found on the IBM TechXchange Community, on the Planning page linked above.

Americas (US) - AWS Operational
Access and User Management (frontdoor.apptio.com) Operational
Costing, Billing, Demand and TBM Studio Operational
Planning Operational
Apptio BI Operational
Datalink Operational
Datalink (Classic) Operational
Benchmarking Operational
Subscription and Notification Emails Operational
Automated Data Management Operational
Americas (US2) - Azure Operational
Access and User Management (frontdoor-us2.apptio.com) Operational
Costing, Billing, Demand and TBM Studio Operational
Planning Operational
Apptio BI Operational
Datalink Operational
Benchmarking Operational
Subscription and Notification Emails Operational
Automated Data Management Operational
Australia (AU) - AWS Operational
Access & User Management (frontdoor-au.apptio.com) Operational
Costing, Billing, Demand, and TBM Studio Operational
Planning Operational
Apptio BI Operational
Datalink Operational
Datalink (Classic) Operational
Benchmarking Operational
Subscription and Notification Emails Operational
Automated Data Management Operational
Canada (CA) - AWS Operational
Access and User Management (frontdoor-ca.apptio.com) Operational
Costing, Billing, Demand and TBM Studio Operational
Planning Operational
Apptio BI Operational
Datalink Operational
Benchmarking Operational
Subscription and Notification Emails Operational
Automated Data Management Operational
Europe (EU) - AWS Operational
Access & User Management (frontdoor-eu.apptio.com) Operational
Costing, Billing, Demand, and TBM Studio Operational
Planning Operational
Apptio BI Operational
Datalink Operational
Datalink (Classic) Operational
Benchmarking Operational
Subscription and Notification Emails Operational
Automated Data Management Operational
Europe (EU2) - Azure Operational
Access and User Management (frontdoor-eu2.apptio.com) Operational
Costing, Billing, Demand and TBM Studio Operational
Planning Operational
Apptio BI Operational
Datalink Operational
Benchmarking Operational
Subscription and Notification Emails Operational
Automated Data Management Operational
India (IN) - AWS Operational
Access and User Management (frontdoor-in.apptio.com) Operational
Costing, Billing, Demand and TBM Studio Operational
Planning Operational
Apptio BI Operational
Datalink Operational
Benchmarking Operational
Subscription and Notification Emails Operational
Automated Data Management Operational
Japan (JP) - AWS Operational
Access and User Management (frontdoor-jp.apptio.com) Operational
Costing, Billing, Demand and TBM Studio Operational
Planning Operational
Apptio BI Operational
Datalink Operational
Benchmarking Operational
Subscription and Notification Emails Operational
Automated Data Management Operational
Middle East (ME) - AWS Under Maintenance
Access and User Management (frontdoor-me.apptio.com) Under Maintenance
Costing, Billing, Demand and TBM Studio Under Maintenance
Planning Under Maintenance
Apptio BI Under Maintenance
Datalink Under Maintenance
Benchmarking Under Maintenance
Subscription and Notification Emails Under Maintenance
Automated Data Management Under Maintenance
US GovCloud (USGOV) - AWS Operational
Access & User Management (frontdoor-usgov.apptio.com) Operational
Costing, Billing, Demand, TBM Studio Operational
Planning Operational
Apptio BI Operational
Datalink (Classic) Operational
Subscription and Notification Emails Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

GovCloud Scheduled Monthly Maintenance Oct 9, 2026 22:00 - Oct 10, 2026 02:00 UTC

Apptio will be conducting scheduled maintenance in our US GovCloud region on the 2nd Friday of the month starting at 6pm EDT and running until 10pm EDT. In order to meet our FedRAMP maintenance requirements, Apptio will apply updates to one or more services to ensure continued compliance. Any or all Apptio services may be impacted or unavailable during the maintenance window.

Additional information about Apptio standard maintenance can be found on Community at Community at https://community.ibm.com/community/user/apptio/viewdocument/apptioone-platform-maintenance-sche?CommunityKey=44bcb0d2-5ce6-4504-89eb-019253d3b5d8&tab=librarydocuments

Posted on Sep 15, 2026 - 15:42 UTC

Oct 9, 2026

No incidents reported today.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

Resolved - This incident has been resolved. Data should be updated as soon as the connector is ran.
Sep 25, 22:19 UTC
Update - We have identified the fix and are targeting getting it underway in the next 8 hours.
Sep 24, 22:40 UTC
Identified - The issue has been identified and a fix is being worked on.
Sep 24, 19:15 UTC